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Case study · Google Ads

AED 154K in spend → 6,128 leads at AED 25 each

A real Google Ads account for Fix It Mates — a Dubai multi-trade maintenance brand — run across nine service lines with AI-assisted optimisation. Over a million Dubai searches reached, and enquiries at a cost most agencies can't touch.

6,128
Leads / enquiries generated
AED 25
Average cost per lead
1.07M
Dubai search impressions
10.48%
Conversion rate (≈1 in 10 clicks)

All-time, 12 Jan 2025 – 18 Aug 2026 (all campaigns, including paused). CTR 5.47% · avg CPC AED 2.64.

The challenge

Nine service lines, one of the GCC's most saturated markets

Fix It Mates competes across plumbing, electrical, HVAC, waterproofing, joinery, renovation and kitchen-equipment maintenance — each a crowded category in Dubai — on a modest daily budget, with a phone-and-WhatsApp sales process rather than e-commerce checkout.

The approach

Built for high-intent, mobile, call-and-chat demand

Nine single-service campaigns

Split by service line — each with its own budget, keyword set and landing page — instead of one catch-all campaign.

Emergency-intent keywords

"water leak", "electrician emergency", "ac repair near me" — high-intent terms over broad research traffic. That's why the conversion rate sits above 10%.

Target CPA automated bidding

Every campaign runs an automated bid strategy with a per-service cost-per-lead target — not manual guesswork.

Mobile-first, call & WhatsApp

87% of demand is mobile — Dubai residents searching from their phone mid-problem. Every ad and extension is built around call and WhatsApp taps.

Continuous AI-assisted optimisation

Ongoing negative-keyword pruning and budget reallocation toward the lowest cost-per-lead service lines — optimised with AI assistance.

Campaign performance

The nine active campaigns

Currently-active set: 346,330 impressions · 18,138 clicks · AED 62,330 spend · 1,965 leads · AED 31.71 cost per lead. The three lowest-cost-per-lead campaigns are highlighted.

Service lineImpressionsClicksCTRAvg CPCSpendLeadsConv. rateCost / lead
Waterproofing45,9202,9226.36%AED 3.65AED 10,67332211.05%AED 33.07
Doors39,4052,8057.12%AED 2.21AED 6,20430911.02%AED 20.08
Plumbing33,8301,8485.46%AED 4.79AED 8,85730716.66%AED 28.77
Electrical34,6042,3556.81%AED 4.24AED 9,99329312.48%AED 33.99
Renovation55,3032,1433.88%AED 4.16AED 8,90923911.15%AED 37.27
HVAC / AC22,9991,3515.87%AED 1.90AED 2,56817713.10%AED 14.51
Joinery / Kitchens77,4582,1752.81%AED 2.88AED 6,2591657.63%AED 37.71
Kitchen Equipment AMC32,3402,1546.66%AED 3.44AED 7,4151145.29%AED 65.04
Kids Playroom4,4713858.61%AED 3.77AED 1,452369.35%AED 40.35

AED 14.51

Cost per lead on the HVAC / AC campaign — the cheapest acquisition in the account, at a 13.1% conversion rate.

16.66%

Plumbing conversion rate — the best-converting service line. High-intent keywords doing their job.

8 of 9

Campaigns flagged "limited by budget" — there's more demand available than the budget can currently buy.

The mobile story

87% of demand comes from a phone

Dubai residents search for a plumber or an electrician from their phone, mid-problem. Every landing page and ad extension was built mobile-first.

Mobile86.7%
Desktop12.8%
Tablet0.5%

Share of impressions by device.

What a "lead" is

Nearly 6,000 direct call & WhatsApp taps

This account was built for phone-and-chat capture, not checkout:

5,414 call / WhatsApp taps 584 chat leads 242 form fills 298 tracked page views 186 store visits
Intent, proven

Every top keyword is an emergency, not a browse

The highest-spend terms are all high-intent — which is exactly why the conversion rate stays above 10%.

water leak · 7.85% CTR electrician emergency · 6.37% water proofing · 5.09% appliance repair · 5.65% water heater repair · 7.93% ac repair dubai plumber near me electrician dubai

Figures are Google Ads-reported for the account 124-273-1242 (Fix It Mates), 12 Jan 2025 – 18 Aug 2026. "Leads" are tracked contact actions (calls, WhatsApp taps, form fills), not closed jobs or revenue; no revenue or ROAS figures are implied. Fractional conversions rounded down.

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